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We want you to love your Solar Powered Deck Lights!

Refund Policy

Last updated: August 14, 2026

At Solar Powered Deck Lights, we want you to be completely satisfied with your purchase. If you are not entirely happy with your solar deck lights, we're here to help.

1. 30-Day Return Window

You have 30 calendar days from the date you received your item to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your item needs to have the receipt or proof of purchase.

2. How to Initiate a Return

To start a return, please contact our customer service team at support@solarpowerdecklights.com. Please include your order number and the reason for your return in your email. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send back your item.

Please do not send your item back without first receiving an RMA number, as this may delay or prevent your refund.

3. Return Shipping Costs

Customers are responsible for paying their own shipping costs for returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be deducted from your refund, as you will pay for it directly.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-10 business days, depending on your card issuer's policies.

5. Non-Returnable Items

Certain types of items cannot be returned, including:

Please contact us if you have questions or concerns about your specific item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@solarpowerdecklights.com within 7 days of delivery. We will require photographic evidence of the damage or defect. Upon verification, we will offer you a free replacement or a full refund, including any original shipping costs. We will cover the return shipping costs for damaged or defective items.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@solarpowerdecklights.com.

8. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at support@solarpowerdecklights.com.

9. Contact Us

If you have any questions on how to return your item to us, contact us: